Question 1

How long does carpet cleaning take?

Accepted Answer

Most residential carpet cleaning appointments take between 2 to 4 hours depending on size, soil level, and layout.

Question 2

How long before carpets are dry?

Accepted Answer

Dry times vary, but most carpets are dry within 6 to 12 hours. Good airflow and ventilation help speed the process.

Question 3

Do you move furniture?

Accepted Answer

Light furniture can be moved where appropriate. Very heavy items, electronics, and large pieces such as dressers or entertainment units typically remain in place.

Question 4

Do you offer a guarantee?

Accepted Answer

Yes. We stand by our work. If you are unsatisfied with the results, let us know within 24 hours and we will work with you to resolve the issue.

Question 5

What if my carpets are not as clean as I expected?

Accepted Answer

We stand by our work. If you are not fully satisfied with the results, let us know right away and we will address any concerns.

Question 6

Are your cleaning products safe?

Accepted Answer

Yes. We use carefully selected cleaning solutions intended to be safe for homes with pets and children when used properly.

Question 7

What is the best way to prepare for carpet cleaning?

Accepted Answer

Please make sure the area to be cleaned is clear of personal items such as clothes, toys, or small objects. If vacuuming is required before service, additional charges may apply.

Question 8

Will my carpets get dirty faster after cleaning?

Accepted Answer

No. Our cleaning process is designed to remove soil and residue thoroughly, which helps reduce re-soiling. We also offer optional fibre conditioning treatment.

ALL IN 1 CLEANING SOLUTIONS